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Customer Support

GitaConnect Help Center & FAQs

About GitaConnect

GitaConnect transforms the 700 sacred verses of the Bhagavad Gita into an actionable, daily spiritual practice. The app features an anti-hallucination AI spiritual mentor operating in 11 Indian languages, mood-based verse guidance, 140 curated deity mantras, authentic Sanskrit audio recitations, and a tactile Jaap Mala counter.

How to Use the App

🪷 Gita AI Mentor

Tap the Gita Mentor tab to ask questions or seek spiritual counsel. You can type or tap the microphone to speak naturally in English, Hindi, Marathi, Tamil, Telugu, and more for scripture-grounded answers.

🧘 Daily Mood Check-in

Select your current emotional state on the Home tab and adjust the lotus petal intensity slider. GitaConnect delivers an exact verse and reflection tailored to bring clarity and peace to your day.

📿 Mantra & Jaap Counter

Browse day-of-the-week deity mantras with authentic pronunciation. Use the digital Jaap Counter to chant with custom haptic vibration feedback for every bead and completed mala (108 counts).

📖 Sacred Verse Reading & Audio

Browse all 18 chapters with word-by-word meanings and multi-language translations. Tap Ask AI on any verse for deeper philosophical study or tap the play button to hear original Sanskrit recitations.

Troubleshooting Common Issues

🔊 Shloka or Mantra audio is not playing

1. Ensure your physical iPhone mute switch / Silent Mode is turned off.
2. Check that your device volume is turned up.
3. Verify that cellular data or Wi-Fi is active to stream high-fidelity recordings.

⏱️ AI Mentor response delay or network error

Voice transcription and scripture-grounded AI inference require an active internet connection. Please verify your Wi-Fi or cellular network connection and try asking your question again.

🎙️ Microphone or voice input not recognized

Ensure microphone and speech recognition permissions are enabled. Go to your iPhone/iPad Settings → GitaConnect and toggle both Microphone and Speech Recognition to ON.

🔄 How do I sync or restore my reading history and jaap malas?

Sign in with your registered email via Email OTP or Google Sign-In. Your progress, bookmarked verses, and jaap malas automatically restore and sync across all your devices.

🗑️ How do I request account and data deletion?

You can clear local session data anytime by tapping Logout in Profile. To permanently delete your cloud account and all records, see our Privacy Policy or send an email to mindlepvtltd@gmail.com.

Contact & Direct Support

Have questions, encountered a bug, or have ideas to improve GitaConnect? Our dedicated team is here to assist you.

Email Customer Support
  • Direct Support Email: mindlepvtltd@gmail.com
  • Typical Response Time: Within 24–48 hours
  • Developer / Company: Mindle Pvt Limited, Pune, Maharashtra, India
  • Official Websites: gitaconnect.co.in • www.mindle.in
  • Supported Platforms: iOS 16.0 or later (iPhone & iPad)